Privacy Policy

1. Introduction

This Privacy Policy describes how StoreHarvest ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify application. StoreHarvest is a product import tool that allows you to copy products from other Shopify stores directly into your own store.

2. Information We Collect

2.1 Shopify Store Data

When you install and use StoreHarvest, we access and process the following data from your Shopify store:

• Store information (store name, domain, owner details)
• Product data (titles, descriptions, images, variants, pricing)
• Inventory information
• Collection and category data
• App usage analytics and performance metrics

2.2 Source Store Data

When you import products from other Shopify stores, we temporarily access and process:

• Publicly available product information
• Product images and media files
• Product descriptions and specifications
• Pricing and variant information

2.3 Technical Information

• IP addresses and browser information
• Device and operating system information
• App usage patterns and preferences
• Error logs and diagnostic information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and operate the StoreHarvest application
• To import and synchronize product data between stores
• To improve app functionality and user experience
• To provide customer support and technical assistance
• To ensure app security and prevent misuse
• To comply with legal obligations and enforce our terms
• To send important updates and notifications about the service

4. Data Storage and Security

4.1 Data Storage

Your data is stored securely in compliance with industry standards:

• Data is stored on secure, encrypted servers
• We use reputable cloud service providers with SOC 2 compliance
• Product data is processed in real-time and not permanently stored unless necessary for app functionality
• Access logs and usage data are retained for up to 12 months

4.2 Security Measures

• SSL/TLS encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Regular backups and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Shopify: As required by Shopify's API and platform requirements
• Service Providers: With trusted third-party services that help us operate our app (cloud hosting, analytics)
• Legal Compliance: When required by law or to protect our rights and users' safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as necessary to provide our services:

• Account data is retained while your Shopify store has the app installed
• Product import history is retained for up to 6 months for support purposes
• Usage analytics are retained for up to 12 months
• Upon app uninstallation, most data is deleted within 30 days
• Some data may be retained longer for legal compliance or legitimate business purposes

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request limitation of data processing
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at the information provided in Section 10.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze app usage and performance
• Improve user experience and functionality
• Ensure security and prevent fraud

You can control cookies through your browser settings, though this may affect app functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through the app interface. Your continued use of StoreHarvest after any changes indicates your acceptance of the updated Privacy Policy.

12. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Shopify's Partner and Developer policies